Although the 2017 hurricane season is over and many organizations have restored operations, for some there’s an approaching storm that most won’t recognize until it’s too late. Organizations that have mission-critical electronics that have been shut down because of power … Read More
Many organizations have a tendency to become pack rats, especially when they have surplus storage space. While most of the corporate hoarders have learned to purge their dated documents, very few have adopted the practice of purging obsolete electronic … Read More
Talking the talk will only get you so far in the business of recovery mission-critical assets. At some point you need to deliver. For some organizations, the “talk” and the “walk” are reasonably presented and balanced. They live up … Read More
Most of the recovery processing the vendors provide could be performed better and less expensive by your most experienced general contents cleaning Technicians. The “advanced technology” recovery processing the vendor’s promote is rarely used (< 5% of the units they service). … Read More
Deep in your brain there is a little nugget of tissue called the amygdala. It’s roughly the shape and size of an almond. It’s the part of the brain that handles identifying things that scare you and things that make … Read More
Several months following a minor incident in a data center (power supply smoldered) unexplained short circuits were plaguing electronic equipment. After confirming that the failures were not associated with any residual contaminates introduced by the recent incident, we conducted a … Read More
Regardless of complexity, all large recovery projects involving industrial equipment/machinery assets can be broken down into a series of small task-specific components. The 6 basic components identified below provides a solid foundation to initiate and control the recovery process. … Read More
Relying upon the Original Equipment Manufacturer (OEM) or their representatives to provide unchallenged loss assessments generally results in unjustified replacements and excessive claim settlements. I have found that over 80% of equipment/machinery that OEM’s declare as “irreparable” are, in … Read More
Lesson Learned – How to keep adjusted files closed! The most effective process to minimize the problem with “latent” content/equipment damages is to ensure that an accurate assessment is conducted as soon-as-possible following the loss incident. Ideally, the assessment should take … Read More
Topping the list of “things the restoration contractor doesn’t want you to know” is that an Insured can (and often times should) elect to pocket the money instead of paying the restoration contractor to restore equipment assets. I encountered an interesting … Read More