One of TRS’s greatest strength is the ability to replace the “Crisis, Chaos and Confusion” common to initial disaster response with timely and effective direction and focus. Utilizing a “Command, Control and Communicate” project management system, TRS consistently delivers large-loss/complex disaster recovery projects on-time and under-budget. TRS represents the next generation of the restoration industry – absent of overstated damages, cost markups, conflict of interests and common “disconnects” among the Insured, the Adjuster and the Restoration Contractor.
As seasoned veterans from every facet of the restoration industry, the principles of TRS have developed a project management system based on the simple concept of “what we would do if we were in their shoes”. Guided by this premise, we approach each project with objectives, strategies and tactics tailored specifically to the situation – based on ACTUAL conditions and collective goals. Empowering the Insured with direct access to the expertise and resources necessary for timely and effective recovery, the control systems delivered by TRS streamlines the recovery process. With full transparency and accountability of all recovery assessments, efforts and results, the system employed by TRS provides all stakeholders the data to facilitate timely and accurate final resolution of the disaster response and recovery.
- Assess and restore properties without the smoke and mirrors.
- Keep Contractors and Business/Property Owners On-Track and Costs In-Line.
- Maintain consistent outcomes… no matter where/when the loss occurs.
Benefits of Independent Project Management Teams on Restoration Projects…
While most restoration contractors provide an invaluable service when disaster strikes, accountability routinely takes a back seat to maximizing profits. Compounding the problem, the “take control” mentality of most contractors results in an operational disconnect with many property owners. The professional project managers at Technical Recovery Solutions (TRS) have perfected the management of restoration projects by combining strategy, goals, nuts-and-bolts processes and accountability into a cohesive whole.
Competence – Although TRS’s Project Managers are seasoned veterans of the industry and possess the technical recovery knowledge and abilities, the real value of our team is derived from our ability to successfully engage and lead others to achieve goals. With extensive experiences in a variety of disaster situations, we recognize potential risks and have the ability to throw the red flag before they become actual issues or problems. Once you know where to avoid the bumps and pots holes it stands to reason that you’re going to be working smarter and not harder and longer.
Communications – The ability to communicate with people at all levels is one of the most important skills of project managers and team members. Project leadership calls for clear communication about goals, responsibility, performance, expectations and feedback. An effective project leader is often described as having a vision of where to go and the ability to articulate it.
Accountability – The difference between “talking the talk” and “walking the walk” boils down to execution and accountability. Once the recovery plan is established we subscribe to the open-book policy. From project schedules to specific task/objective status reports (and everything in between), we provide real-time reporting online for review and critique.
Integrity – Good leadership demands commitment to, and demonstration of, ethical practices… Actions, and not words, set the modus operandi for the recovery team. While the restoration process contains a multitude of opposing and many times very unique self-interests, the values and dedication to awareness and openness is paramount to realize good for the whole AND the parts. Holding a high regard for discussion and resistance, we address potential issues with directness and honesty.
Cool Under Pressure – In a perfect world, projects would be delivered on time, under budget and with no major problems or obstacles to overcome. But we don’t live in a perfect world – almost every recovery project encounters problems with execution. Experienced leaders take these problems in stride and instinctively know what it takes to overcome them. Out of the uncertainty and chaos of change, we rise up and articulate a new image of the future that pulls the project together.
Enthusiasm – Plain and simple, we do what we do because we enjoy what we do. We are enthusiastic leaders who are committed to the collective goals and express this commitment through optimism – our enthusiasm is contagious.
Team-Building Skills – No matter the size of the loss and recovery project, it takes more talent and effort than just one person can muster. An effective project manager provides the substance that holds the team together in common purpose toward the right objective. Especially important in disaster situations, we understand the different team players styles and how to capitalize on each at the proper time, for the problem at hand. We are experts at transforming a group of strangers to a single cohesive unit… under the most demanding situations.
One disaster is enough… maximize recovery by engaging the EXPERTS!