Restoration contractors gone wild!

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You’d think that someone claiming to specialize in equipment restoration would understand basic math and economics. Third time in as many weeks that I’ve witnessed technicians “restoring” keyboards valued at $10. Even using their logic (“we only took 5 minutes to restore … Read More

3 steps to prevent latent damage claims

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Lesson Learned – How to keep adjusted files closed! The most effective process to minimize the problem with “latent” content/equipment damages is to ensure that an accurate assessment is conducted as soon-as-possible following the loss incident. Ideally, the assessment should take … Read More

Coming clean in a dirty industry – Part 2

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  Topping the list of “things the restoration contractor doesn’t want you to know” is that an Insured can (and often times should) elect to pocket the money instead of paying the restoration contractor to restore equipment assets.   I encountered an interesting … Read More