Redemption… the only word I can muster to describe how I felt yesterday as I witnessed an Insured admonish an Electronic Restoration “Specialist” that clearly didn’t do their homework. It’s refreshing to finally have someone other than myself calling-out the … Read More
Talking the talk will only get you so far in the business of recovery mission-critical assets. At some point you need to deliver. For some organizations, the “talk” and the “walk” are reasonably presented and balanced. They live up … Read More
Most of the recovery processing the vendors provide could be performed better and less expensive by your most experienced general contents cleaning Technicians. The “advanced technology” recovery processing the vendor’s promote is rarely used (< 5% of the units they service). … Read More
Deep in your brain there is a little nugget of tissue called the amygdala. It’s roughly the shape and size of an almond. It’s the part of the brain that handles identifying things that scare you and things that make … Read More
Them: A hand tool comprising in combination a spade member and a handle therefor, a central footrest carried by said spade member adapted for a workmans foot to apply pressure along a central axis of the tool a foot guard … Read More
You’d think that someone claiming to specialize in equipment restoration would understand basic math and economics. Third time in as many weeks that I’ve witnessed technicians “restoring” keyboards valued at $10. Even using their logic (“we only took 5 minutes to restore … Read More
Relying upon the Original Equipment Manufacturer (OEM) or their representatives to provide unchallenged loss assessments generally results in unjustified replacements and excessive claim settlements. I have found that over 80% of equipment/machinery that OEM’s declare as “irreparable” are, in … Read More
Topping the list of “things the restoration contractor doesn’t want you to know” is that an Insured can (and often times should) elect to pocket the money instead of paying the restoration contractor to restore equipment assets. I encountered an interesting … Read More
Consider this scenario… A full-service precision machine and fabrication shop experiences a small fire in one of its CNC Machining Centers. The fire was quickly extinguished, but produced a light smoke residue dispersed throughout the facility. The Insurance Company dispatched an Adjuster … Read More