Restoration Contractors Gone Wild – Part 2

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Redemption… the only word I can muster to describe how I felt yesterday as I witnessed an Insured admonish an Electronic Restoration “Specialist” that clearly didn’t do their homework.  It’s refreshing to finally have someone other than myself calling-out the … Read More

Rule #2 for success in restoring mission-critical assets

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  Talking the talk will only get you so far in the business of recovery mission-critical assets.  At some point you need to deliver.  For some organizations, the “talk” and the “walk” are reasonably presented and balanced.  They live up … Read More

Restoration contractors gone wild!

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You’d think that someone claiming to specialize in equipment restoration would understand basic math and economics. Third time in as many weeks that I’ve witnessed technicians “restoring” keyboards valued at $10. Even using their logic (“we only took 5 minutes to restore … Read More

6 Components of Large Machinery/Equipment Recovery Projects

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  Regardless of complexity, all large recovery projects involving industrial equipment/machinery assets can be broken down into  a series of small task-specific components.  The 6 basic components identified below provides a solid foundation to initiate and control the recovery process. … Read More

5 Golden Rules of communicating with OEM’s after a disaster

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  Relying upon the Original Equipment Manufacturer (OEM) or their representatives to provide unchallenged loss assessments generally results in unjustified replacements and excessive claim settlements.  I have found that over 80% of equipment/machinery that OEM’s declare as “irreparable” are, in … Read More