I posted a blog earlier this week that produced dozens of calls from restoration contractors seeking additional information regarding the services we offer. I was caught off guard when several of contractors asked me the same question… Can you beat the … Read More
Our business model is to develop strategic partnerships with like-minded independent restoration contractors in key markets, versus establishing satellite offices or pursuing the franchise model. We invest in technology, education and partnerships instead of bricks and mortar. We specialize … Read More
Redemption… the only word I can muster to describe how I felt yesterday as I witnessed an Insured admonish an Electronic Restoration “Specialist” that clearly didn’t do their homework. It’s refreshing to finally have someone other than myself calling-out the … Read More
Most of the recovery processing the vendors provide could be performed better and less expensive by your most experienced general contents cleaning Technicians. The “advanced technology” recovery processing the vendor’s promote is rarely used (< 5% of the units they service). … Read More
I get it… most restoration projects require multiple trades and skill sets. Jack-of-all tradesmen and cross-trained associates are highly sought after and retained in the restoration industry. I believe, however, that many restoration organizations have pushed the envelope beyond … Read More
You’d think that someone claiming to specialize in equipment restoration would understand basic math and economics. Third time in as many weeks that I’ve witnessed technicians “restoring” keyboards valued at $10. Even using their logic (“we only took 5 minutes to restore … Read More
Topping the list of “things the restoration contractor doesn’t want you to know” is that an Insured can (and often times should) elect to pocket the money instead of paying the restoration contractor to restore equipment assets. I encountered an interesting … Read More
Consider this scenario… A full-service precision machine and fabrication shop experiences a small fire in one of its CNC Machining Centers. The fire was quickly extinguished, but produced a light smoke residue dispersed throughout the facility. The Insurance Company dispatched an Adjuster … Read More